Shipping & Returns
Shipping
PetJeeves is in launch mode, and some products may ship from different supplier partners. If an order contains multiple items, they may arrive separately.
Shipping timing can vary by product. If you need an item by a specific date, contact us before ordering so we can confirm the best available option.
Returns
If something arrives damaged, incorrect, or not as described, contact us as soon as possible through the store contact form with your order number and photos if applicable.
Items should be unused and in original condition unless the issue is damage or fulfillment error. Final return eligibility may depend on the specific product and supplier.
Launch note
We are tightening the catalog around dog walking, car travel, and adventure gear. Policies may be refined as supplier relationships are finalized.